How AWEMDO handles personal information.

AWEMDO respects the privacy, dignity, and safety of communities, partners, supporters, staff, volunteers, and website visitors.

Effective date: 17 July 2026

1. Who this policy applies to

This Privacy Policy explains how AWEMDO collects, uses, stores, and discloses personal information when people use this website, contact AWEMDO, make an enquiry, request information, discuss partnerships, or participate in program communication.

This policy applies to community members, partners, donors, supporters, staff, contractors, volunteers, and other people who interact with AWEMDO.

2. Information we may collect

AWEMDO collects information that is reasonably needed to respond to enquiries, assess partnership or program opportunities, manage records, communicate with relevant people, and meet operational and legal responsibilities.

Contact details, such as name, phone number, email address, and preferred communication method.
Organization, community, partnership, or program information shared through an enquiry.
Information about needs, locations, target groups, activities, timelines, or coordination requirements.
Sensitive information, such as safety, family, cultural, language, or vulnerability-related information, only where it is relevant and appropriate.
Website and technical information, such as device, browser, pages visited, and general usage data where collected through standard website tools.

3. How we collect information

Directly from the person the information is about.
From representatives, partners, community contacts, or organizations where appropriate.
Through website forms, email, phone calls, meetings, program conversations, and records.
From publicly available sources or third parties where needed for program delivery, administration, safety, or compliance.

4. Why we use information

To respond to enquiries and partnership requests.
To assess whether AWEMDO can support or participate in a program opportunity.
To plan, coordinate, deliver, review, and improve programs.
To communicate with communities, partners, donors, supporters, workers, and service providers.
To manage administration, quality, safety, incidents, feedback, complaints, and compliance.
To maintain accurate records and meet legal, regulatory, donor, and operational responsibilities.

5. Sensitive information

AWEMDO treats sensitive information with extra care. Sensitive information is only collected where it is needed for a clear purpose connected to an enquiry, program delivery, safety, quality, legal compliance, or another permitted purpose.

People should only provide information that is relevant to the enquiry or program being discussed. AWEMDO may ask for further details through a more appropriate channel if sensitive information is needed.

6. Disclosure of information

AWEMDO does not sell personal information. Information may be shared when it is necessary, expected, authorised, or required by law.

With staff, contractors, volunteers, or program partners involved in coordinating or delivering work.
With community representatives, partner organizations, donors, or authorities where consent, authority, or the program context supports it.
With professional advisers, software providers, payment providers, or administration providers who help AWEMDO operate.
With regulators, emergency services, government agencies, courts, or other bodies where required or permitted by law, safety, quality, or safeguarding obligations.

7. Website forms and EmailJS

Website enquiry forms may be sent through EmailJS or a similar email delivery service. Information submitted through a form may be processed by that provider so the enquiry can be delivered to AWEMDO.

People may choose to contact AWEMDO directly by phone or email if they prefer not to use a website form.

8. Storage and security

AWEMDO takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. This may include access controls, secure systems, staff guidance, and record management practices.

No website, email, or electronic storage method is completely risk-free. AWEMDO works to use practical safeguards appropriate to the sensitivity of the information held.

9. Access and correction

People may ask to access or correct personal information AWEMDO holds about them. AWEMDO will respond within a reasonable time and may need to verify identity before releasing or changing records.

Access may be limited where required or permitted by law, privacy, safety, confidentiality, or record integrity considerations.

10. Complaints and concerns

A person who has a privacy concern may contact AWEMDO using the details below. AWEMDO will review the concern and respond in a respectful and practical way.

If a concern cannot be resolved directly, a person may contact a relevant regulator, authority, or legal adviser where appropriate.

11. Changes to this policy

AWEMDO may update this Privacy Policy from time to time. The current version will be published on this website and will apply from the effective date shown on the page.

How AWEMDO handles personal information.

AWEMDO respects the privacy, dignity, and safety of communities, partners, supporters, staff, volunteers, and website visitors.

Effective date: 17 July 2026

1. Who this policy applies to

This policy applies to community members, partners, donors, supporters, staff, contractors, volunteers, and other people who interact with AWEMDO.

2. Information we may collect

Contact details, such as name, phone number, email address, and preferred communication method.
Organization, community, partnership, or program information shared through an enquiry.
Information about needs, locations, target groups, activities, timelines, or coordination requirements.
Sensitive information, such as safety, family, cultural, language, or vulnerability-related information, only where it is relevant and appropriate.
Website and technical information, such as device, browser, pages visited, and general usage data where collected through standard website tools.

3. How we collect information

Directly from the person the information is about.
From representatives, partners, community contacts, or organizations where appropriate.
Through website forms, email, phone calls, meetings, program conversations, and records.
From publicly available sources or third parties where needed for program delivery, administration, safety, or compliance.

4. Why we use information

To respond to enquiries and partnership requests.
To assess whether AWEMDO can support or participate in a program opportunity.
To plan, coordinate, deliver, review, and improve programs.
To communicate with communities, partners, donors, supporters, workers, and service providers.
To manage administration, quality, safety, incidents, feedback, complaints, and compliance.
To maintain accurate records and meet legal, regulatory, donor, and operational responsibilities.

5. Sensitive information

6. Disclosure of information

AWEMDO does not sell personal information. Information may be shared when it is necessary, expected, authorised, or required by law.

With staff, contractors, volunteers, or program partners involved in coordinating or delivering work.
With community representatives, partner organizations, donors, or authorities where consent, authority, or the program context supports it.
With professional advisers, software providers, payment providers, or administration providers who help AWEMDO operate.
With regulators, emergency services, government agencies, courts, or other bodies where required or permitted by law, safety, quality, or safeguarding obligations.

7. Website forms and EmailJS

People may choose to contact AWEMDO directly by phone or email if they prefer not to use a website form.

8. Storage and security

No website, email, or electronic storage method is completely risk-free. AWEMDO works to use practical safeguards appropriate to the sensitivity of the information held.

9. Access and correction

People may ask to access or correct personal information AWEMDO holds about them. AWEMDO will respond within a reasonable time and may need to verify identity before releasing or changing records.

Access may be limited where required or permitted by law, privacy, safety, confidentiality, or record integrity considerations.

10. Complaints and concerns

A person who has a privacy concern may contact AWEMDO using the details below. AWEMDO will review the concern and respond in a respectful and practical way.

If a concern cannot be resolved directly, a person may contact a relevant regulator, authority, or legal adviser where appropriate.

11. Changes to this policy

AWEMDO may update this Privacy Policy from time to time. The current version will be published on this website and will apply from the effective date shown on the page.